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Welcome to the Barrdega Technical Support area. Here you will find equipment, documentation and tools. All of them will help you make the best use of the solutions you have acquired.

We provide technical assistance, with engineers and specialists. These cover Panama, Mexico and several Latin American countries. We deliver the best service according to your needs. We do it in a complete, reliable and integrated way.

We have the market experience to support complex IT environments. We have high availability to maximize your performance. In this way, we reduce risks and maximize potential with all our solutions.

Our technical support department offers a variety of resources for our customers such as:

Radiofrequency electromagnetic spectrum measurement:
We support you in your wireless network requirements. Where we focus on aspects such as transmission security and access. Similarly, we also do this in coverage areas, topology and obstacle height. We take into account the types of materials, transmission speed, network applications, user density, interference, physical limitations and storage levels.

Custom thermal printing, weighing and reading:
Attention to specific requirements for development, technology integration and project implementation. Especially those that involve customization in thermal or sublimation printing processes, weighing, reading barcodes and RFID tags.

Mobile computing software integration:
Attention to specific requirements for configuration and adaptability. From the processes and operations of the corporate software (End Client).

Wireless platform integration:
Attention by levels to incidents, problems, events generated by active network equipment. Accordingly, we provide support for wireless infrastructure purchased by customers.

Trainings:
Aimed at business partners and clients related to technologies. Likewise, in areas and processes such as Retail, barcode reading, WiFi, EPC, WMS, RFID.
To technical personnel entering the corporation with levels of support and responsibility.
Consulting and Networking:
Project management with precise definition of wireless network requirements. We detail the logical and physical topology at the LAN and WAN network level. We integrate with active layer 2 and layer 3 network equipment to optimize security levels and best IT practices.

We enjoy supporting the transformation of your business, maximizing your competitiveness.